Concierge

Pricing

How does Concierge pricing work?

Pricing is per property. Every property gets the core: the WhatsApp concierge, the FAQ, the live inbox, escalations, check-in with stay QR codes, analytics and staff roles. Five modules are sold separately, and a quote depends on how many properties you have, which modules you want and how much you expect to message.

Request a quote

We reply within one business day.

What every property gets, and the modules sold separately

Core

Included with every property

The same core for every property, whichever modules it holds.

  • WhatsApp concierge in five languages
  • Live inbox, escalations and staff replies
  • Check-in with stay QR codes
  • FAQ editor with Excel import and export
  • Analytics and exports
  • Roles, staff and property settings

  • Broadcast Information

    Module

    Send operational WhatsApp messages to guests in house: service notices, check-in details and announcements.

    Per property

  • Broadcast Marketing

    Module

    Send promotional WhatsApp campaigns to guests who have given marketing consent, using templates approved by Meta.

    Per property

  • Assistant Access

    Module

    Let staff, managers and admins connect Claude, ChatGPT or Copilot to this property's inbox, FAQ, stays and reports.

    Per property

  • Guest Assistant

    Module

    Make this property's profile and FAQ available to guests' AI assistants, and let a guest connect their own assistant after verifying their WhatsApp number.

    Per property

  • Website Chat

    Module

    Answer guests on your own website from the same FAQ and inbox, with one line of code.

    Per property

Your quote

What drives the quote?

A quote depends on how many properties you have, which modules you want and how much you expect to message.

  • How many properties

    Pricing is per property, and every property gets the core: the WhatsApp concierge, the FAQ, the live inbox, escalations, check-in, analytics and staff roles.

  • Which modules

    Broadcast Information, Broadcast Marketing, Assistant Access, Guest Assistant and Website Chat are sold separately. Each is granted per property, so two hotels in one group can hold different modules.

  • Expected message volume

    How many WhatsApp messages you expect to send guests, broadcasts included. Tell us when you ask for a quote; we reply within one business day.

Modules

How does a property get a module?

Every property starts with the core. You can add a module later, one property at a time.

  1. Every property gets the core

    The WhatsApp concierge, the FAQ, the live inbox, escalations, check-in with stay QR codes, analytics and staff roles.

  2. Five modules are sold per property

    Broadcast Information, Broadcast Marketing, Assistant Access, Guest Assistant and Website Chat. A property holds only the modules granted to it.

  3. Request one from the Modules page

    An Admin or Manager requests a module from the dashboard. A request changes nothing on its own: we arrange it with you, grant it, and it appears on that property.

Questions

Questions about pricing and onboarding

How much does it cost?

Pricing is per property: every property gets the core, and five modules are sold separately. A quote depends on how many properties you have, which modules you want and how much you expect to message. Contact us and we reply within one business day.

How long does onboarding take?

Onboarding is configuration, not a project: we create your hotel, connect a WhatsApp number, import your FAQ from Excel and invite your staff by e-mail. Most of the time goes into writing good answers, not into software.

Can we add a module later?

Yes. An Admin or a Manager can request a module from the dashboard's Modules page, and we grant it per property.

All questions

Ask us for a quote

Tell us how many properties you have, which modules you want and how much you expect to message. We reply within one business day.

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